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“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” – Sam Walton What Sam Walton started from a single mom-and-pop convenience store turned into the largest retailer in the world, Walmart. Part of this tremendous success was […]

Addressing Uncertainty, Inefficiency, and the Push for Automation  The banking and finance industry faces a perfect storm of uncertainty. With interest rate fluctuations and the unknown impact of global tariffs on inflation, institutions are grappling with hesitation in the markets—and it’s hitting loan activity hard. Consumer and real estate lending is down, and credit unions […]

Hiring More Staff Members – We all know it can be challenging to focus on the big picture when you also micromanage the details. Consider outsourcing some non-core functions rather than hiring more staff ahead of a digital transformation effort. Outsourcing can free up people and resources needed for your initiative while establishing new processes […]