In Forbes Business Council, TDEC CEO Dennis DuFour argues that digital accessibility is no longer a compliance box to check later, and that it usually exposes a deeper problem: organizations that do not fully understand or govern the content they have accumulated over years of digital growth.
By Dennis DuFour, Forbes Councils Member. July 22, 2026
For many organizations, digital accessibility has long been viewed as a compliance requirement that could be addressed later. It often falls into the category of important-but-not-urgent initiatives. Maybe even a project owned by legal, web or IT teams rather than executive leadership.
That mindset is becoming increasingly risky.
As organizations continue to accumulate digital content, accessibility is evolving from a technical obligation into a broader business, operational and reputational concern. But there is another reason leaders should be paying attention: Accessibility often reveals a deeper issue hiding in plain sight.
Many organizations don’t fully understand, govern or manage the content they have created over years of digital growth. PDFs, reports, forms, manuals, policies, training materials and customer communications contain some of an organization’s most valuable institutional knowledge. Yet, these assets are often scattered across repositories, difficult to search, inconsistently maintained and inaccessible to portions of the workforce and public.
GSA Contract Holder
HUBZone
SOC 2 Compliant
TruSight Validated
NARA Compliant
CMMC Certified
Stay in the know. Sign up to get business processing information, tips and best practices as well as TDEC news. All to your inbox.
