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  • Application Processing
  • Call Center Services
  • Claims Processing
  • CRM Processing
  • Data Entry
  • Document Management
  • Loan Application Processing
  • Personnel Security Support
  • Remittance Processing
  • Administrative Support Services
  • State Tax Processing
  • Vital Records Management

Featured Clients

Office of Personnel Management

Office of Personnel Management (OPM) needed to handle eQIP internal clearnaces separately from those of other agencies. TDEC staff processes eQIP applications, answers questions and manages PIV cards for OPM personnel. Onsite services provide OPM with excellent customer service and faster processing.

National Oceanic and Atmospheric Administration

National Oceanic and Atmospheric Administration (NOAA) personnel needed readily available PIV card processing. TDEC served as the PIV Registrar onsite, providing accessible customer service.

U.S. Citizenship and Immigration Services, National Benefits Center

A prime contractor had a backlog in getting staff clearances for the National Benefits Center. TDEC was brought on as a sub-contractor to support the clearance process, reducing the backlog and speed the time to clear needed onsite personnel.

Services

  • e-QIP Processing, including data verification, applicant screening and follow-up
  • Help Desk staffing
  • PIV Card Management program administration

Benefits

  • Reduced operational costs
  • Scalable resources
  • Improved turnaround time for applicant processing

Resources

TEARSHEET: Personnel Security Support Services Project Expertise

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