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During the course of this 9-year contract, TDEC processed traffic tickets issued from red-light cameras in the State of Delaware, providing mailroom services, data entry, balancing and deposit services as well as reporting and disposition. TDEC maintained or exceeded contract performance requirements including 24-hour turnaround time and 99.9% accuracy levels.
Since 2007, TDEC handles all aspects of the Federal Association’s member payment processing, including mailroom services, data verification, remote deposit capture, imaging, daily reporting and disposal. To date, TDEC has processed more than 10,000 remittances on the Order’s behalf allowing the Association to focus on its mission. READ the full case study.