☰ HOMESOLUTIONSData Capture & ValidationApplication & Claims ProcessingMailroom OperationsInbound Communication & Customer SupportSurvey & Research Data ProcessingPersonnel Security SupportRemittance & Revenue ProcessingDocument & Records ManagementProgram & Administrative SupportHOW WE WORKOUR IMPACTWHO WE ARECONTRACTSNEWS & RESOURCESCAREERS GET STARTED Reliable. Accountable.Experienced. For nearly 70 years, TDEC has delivered secure, high-accuracy operational support to federal agencies, state and […]

Reliable. Accountable.
Experienced.

For nearly 70 years, TDEC has delivered secure, high-accuracy operational support to federal agencies, state and local governments, and data-driven commercial organizations.

Who We Are

Built for accuracy, security, and scale

TDEC is an SBA-certified HUBZone small business delivering secure, cost-effective business process outsourcing services across document management, data capture, call center support, application and claims processing, mailroom operations, administrative functions, and more.

Headquartered in Oakland, Maryland, with additional facilities nationwide, TDEC provides geographic flexibility that supports fast turnaround times, continuity of operations, and consistent quality control.

Across nearly seven decades, organizations have trusted TDEC to manage high-volume, accuracy-critical workflows where compliance, auditability, and reliability directly impact mission success.

Our Track Record

Consistency over decades. Performance you can measure.

For decades, clients have turned to TDEC for labor-intensive, high-volume business process services – from document and records management to application processing, citizen services, financial processing, and secure data handling.

What distinguishes TDEC is not just longevity, but consistency:

  • 99%+ accuracy across high-volume operations
  • SOC 2-compliant environments and controls
  • NARA-compliant processes
  • Zero data breaches in nearly 70 years of operation
  • Nationwide facilities supporting fast, predictable turnaround

We consistently deliver quality work – on time and on or under budget.

Mission & Values

Deliver secure, accurate, and scalable operational support that strengthens client performance without increasing risk.

TDEC operates with a clear focus: Deliver secure, accurate, and scalable operational support that strengthens client performance without increasing risk.

Our work is grounded in:

  • Operational discipline
  • Accountability and measurable service levels
  • Security-first execution
  • Continuous improvement
  • Long-term partnership

We believe outsourcing should increase capacity – not reduce control.

Leadership

The team behind the mission

Decades of combined experience in operations, technology, finance, and federal services.

Dennis DuFour

Dennis DuFour

President

Third-generation company President leading growth across commercial and government sectors. Under his leadership, TDEC has tripled revenues and expanded into over a dozen federal agencies.

John DuFour

John DuFour

Executive Vice President

Oversees TDEC operations and delivery of all contracts. Instrumental in achieving SOC 2 certification. MBA from Kellogg School of Business at Northwestern University.

Debby Brown

Debby Brown

VP, Finance & Accounting

30 years of experience overseeing all company financial activities. Developed financial tools enabling accurate forecasting and cash management.

Laura Teter

Laura Teter

Director of Operations

Oversees Winchester, VA and Oakland, MD centers with 20+ years of project management experience. Led SOC 2 implementation and technology integration.

Denis Lyatkin

Denis Lyatkin

Director of IT

Responsible for IT implementation, security, and development of advanced software applications. M.S. in Computer Science from Kuban State University.

Lisa Flynn

Lisa Flynn, CF APMP

Proposal Director

Leads bid teams through proposal development. Certified by the Association of Proposal Management Professionals. B.A. from the University of Rhode Island.

Jeff Lyons

Jeff Lyons

Director of Operations

Responsible for the oversight of federal and state contracts nationally. 25+ years of operational experience and 12 years active duty in the U.S. Coast Guard.

Alyssa Kastelic

Alyssa Kastelic

HR Supervisor

Manages staff and establishes efficient, effective and business-aligned HR programs. Responsible for benefits, compliance, staffing, and all other HR processes across the organization.

Compliance & Credentials

Certifications that open doors and build trust

TDEC maintains the certifications, registrations, and validations required to support highly regulated and security-sensitive environments, including:

  • SBA-Certified HUBZone Small Business
  • SOC 2 Type 2 Compliant
  • CMMC Level 1 Compliance
  • NARA Compliant
  • TruSight Validated
  • SAM Registered

Our compliance-driven, security-first operating model ensures secure handling of sensitive data, structured governance, and audit-ready performance across every engagement.

Read more about the impact of our work.

Find success stories, case studies, and capability statements in our Resources section.

Certifications

GSA Contract Holder

HUBZone

SOC 2 Compliant

TruSight Validated

NARA Compliant

CMMC Certified

Contact Us

Phone: 301-718-0703

Email: info@tdec.com

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